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When it comes to internet service, there’s no shortage of myths floating around. Some come from outdated info, others from clever marketing, and a lot of them just get repeated until people assume they’re true. At Unwired, we spend a lot of time helping customers cut through the noise — so let’s bust a few of the biggest myths once and for all.
Myth #1: Faster advertised speed always means better internet
The truth: Speed is just one piece of the puzzle. If your connection isn’t consistent, or if latency is high, that “gigabit” plan won’t actually feel smooth. For most households, a reliable 50–100 Mbps with low latency outperforms a shaky gigabit any day.
Myth #2: Wi-Fi is the same thing as the internet
The truth: Think of Wi-Fi as the hallway in your home — it’s simply the path your devices use to reach the front door. The true internet connection is what comes in through that door. Weak Wi-Fi can make great internet feel terrible, which is why the right router and setup matter just as much as your plan.
Myth #3: You need a long-term contract to get good internet
The truth: Long contracts mainly protect the provider, not the customer. Smaller ISPs (like us) offer flexible, no-contract plans because we’d rather keep you happy than trap you. If you’re locked into a two-year contract, ask yourself — who really benefits?
Myth #4: Fiber is the only reliable option
The truth: Fiber is excellent, but it’s not the only way to get dependable, high-speed service. In the case of fiber cuts, repair time can be extensive leading to long internet outages. Fixed wireless, hybrid fiber-wireless, and other modern setups can match fiber’s performance while being quicker (and sometimes cheaper) to install. In many cases, wireless is the only way to get service where fiber isn’t available.
Myth #5: Bigger companies mean better support
The truth: Big providers have big call centers, but that doesn’t mean better support. In fact, it often means endless hold times and scripted answers. With a local ISP, you talk to someone who actually knows the network, your city, and your account — and who can actually solve the problem.
The takeaway:
Don’t fall for the myths. The best internet isn’t about flashy ads or giant corporations — it’s about a connection that’s reliable, supported, and built around you.