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Nothing kills productivity like slow internet. The good news? Most internet slowdowns have simple causes and even simpler solutions.
The first step to troubleshooting is to run a speed test from your computer. If you want a walk through on what those results mean, check out our previous post:Â How to Test Your Internet Speed (and What the Results Actually Mean)
If your speed test results are way lower than what you are paying for, here are a few common reasons why, plus some quick fixes you can try.
1. Router connection needs to be restarted
The Problem: Routers build up cached data and small software glitches over time, or too many background processes can be bogging it down. Sometimes, routers under heavy load for days or weeks can heat up and slow down.
Quick Fixes:Â
- Restart your router by unplugging it, waiting 30 seconds, and plugging it back in. Do not reset your router! This can delete saved IP settings.
- Upgrade your firmware by logging into your router and following the suggested steps to upgrade the firmware.
- Switch to the 5GHz Wi-Fi band if your device supports it. 5GHz often delivers faster speeds than 2.4GHz, especially at short range.
- If you are an Unwired customer and need assistance, don’t hesitate to contact our 24/7 support and we can walk you through these steps.
2. Weak Wi-Fi Signal
The Problem:Â Your internet works great near the router but dies in other rooms. Walls, distance, and furniture all block Wi-Fi signals.
Quick fixes:
- Place your router in a central, elevated location (on a shelf, not the floor). Avoid cabinets and closets.
- Keep your router away from metal objects, microwaves, and baby monitor.
- Ensure good ventilation—overheating routers perform poorly.
- Point antennas vertically if your router has external ones
- Move closer to your router during important calls.
- Consider a Wi-Fi extender for larger homes.
3. Peak Usage Hours
The problem: Sometimes it’s not your setup, it’s your internet provider throttling speeds during peak hours or dealing with service issues. Everyone in your neighborhood goes online at the same time—evenings and weekends create traffic jams on your ISP’s network. So your “up to 100 Mbps” plan might deliver only 30 Mbps due to network congestion.
Quick fixes:
- Do bandwidth-heavy tasks during off-peak hours (mid-morning or late night).
- Upgrade to a higher-tier plan if you consistently need speed during prime time.
- Check if your ISP offers “unlimited” plans that don’t slow down during congestion.
- Consider switching to a local ISP, like Unwired, who doesn’t oversubscribe their networks. This means no slow downs, even during peak hours!
4. Background Apps Hogging Bandwidth
The problem: Hidden programs—cloud backups, automatic updates, or malware—silently drain your connection.
Quick fixes:
- Close unnecessary apps and browser tabs.
- Pause automatic updates during work hours.
- Run a malware scan with your antivirus software.
5. Device Overload on Your Network
The problem: Smart homes mean dozens of connected devices—phones, tablets, smart TVs, security cameras, thermostats—all competing for bandwidth.
Quick fixes:
- Audit connected devices and disconnect ones you don’t actively use.
- Set up a separate “IoT network” for smart home devices.
- Use Quality of Service (QoS) settings to prioritize important devices.
- Consider upgrading to a mesh system that handles multiple devices better.
Our Suggestions:If you are experiencing slow internet, run a speed test at wifiman.com to get your actual speed results. Try to close out all unused programs and connect unused devices before running it, and be sure to test at different times and locations to pinpoint the issue. Most internet problems have simple fixes you can handle yourself. But if you’re still struggling with slow speeds after trying these solutions, it might be time to upgrade your service or switch to a provider that puts customer experience first.Need reliable internet that just works? Contact Unwired Ltd. for fast, dependable service backed by real customer support.